Isomatic UK Weblog

Peter Burton's daily log, covering Peter's personal interests, e.g. jazz, travel and general grumpiness plus (occasionally) the business of Isomatic and its associate companies.

Saturday, February 21, 2004

International cargo transport

What a problem this is ! What company does it efficiently and economically ? I ask each one that touts for business will you:

1) Collect any weight from anywhere and deliver to anywhere ?
2) Provide a single point of contact so that use of multiple carriers/agencies is hidden from me ?
3) Deliver as quickly as possible with no delays due to admin. or payment ?
4) Calculate import VAT correctly and consistently ?
5) Fax documents to me for EVERY delivery in advance ?
6) Deliver goods undamaged ?
7) Charge economic prices with no hidden extras ?

They all say yes to all these questions but each company we use falls down on at least one within the first three deliveries. Is it really that difficult ?

posted by Peter # 07:43

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